Frequently Asked Questions

I have never been to therapy - how do I choose a therapist?

Choosing a therapist to work with is a very important decision. You may want to interview several before deciding on someone to work with. You want to choose someone that you can trust and with whom you feel comfortable. You also want to tell the prospective therapist your what you are hoping to work on, and ask them about their skills and experience in working with people with similar issues.

I already have a lot of support in my life — what kinds of things can a therapist help with?

Sometimes having an objective person who is not directly connected with your life can be helpful to speak to about worries and concerns you may have in your own life, or about loved ones. Therapists are bound by confidentiality and cannot reveal what is talked about in a therapy session unless the client is expressing a threat to themselves or to others, or there is concern that a child or vulnerable elder or adult is being hurt. Therapists are also trained to listen nonjudgementally and empathically to help you sort through issues in an unbiased way.

Will my health insurance pay for my treatment?

In my practice I do not accept health insurance. However I am able to provide documentation for you to seek reimbursement from your insurance for some portion of the cost of treatment.

You should contact your insurance company to find out if your health insurance plan has out of network benefits for mental health services.

How long do I need to stay in therapy?

There are both short-term and long term models of treatment. Usually the length of treatment depends on the issues to be addressed. In my practice I work with the client to develop a treatment plan and treatment goals which includes an expected timeline of treatment. However, a client may stop treatment at any time. Also a therapist may determine that a client needs a different form of treatment and may refer the client to a different therapist or for different type of therapy.
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Rates & Insurance

Individual Appointments are booked for a 50-60 minute block of time. Couples and family appointments are booked for 90 minute blocks.

Please Note:

In this practice I am not in network with any insurance companies. However, many insurance plans allow members to see a provider that is “out of network” and receive partial reimbursement for those services. If your insurance plan does cover providers who are out-of-network, you may be able to send claims directly to your insurance company for possible reimbursement. We will try to provide you with the supporting documentation that your insurance company would require for you to submit claims to your insurance company (depending on what is required).

If your insurance company does cover providers who are out-of-network, please explore this option carefully and be sure of all the details.

Rates are as follows:

Initial intake session (individual client) $175

Ongoing 50 minute (individual) sessions $150

90-minute family and couples sessions (intake) $200

90-minute couples and family sessions $180

*Sliding Scale is Available in Some Cases

Payment

Cash, check and all major credit cards accepted for payment. HSA also accepted. Venmo and PayPal also accepted.

Cancellation Policy

If you do not show up for your scheduled therapy appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the session.

Now Psychotherapy
NOTICE OF PRIVACY POLICIES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Uses and Disclosures of Health Information

Treatment: I may use or disclose your health information to a physician or other healthcare provider providing treatment to you, or to family and friends you approve.

Payment: I may use and disclose your health information to obtain payment for services we provide to you.

Appointment Reminders: I may use and disclose your health information to provide you with a reminder that you have an appointment for treatment at Now Psychotherapy.

As Required By Law: I may use and disclose your health information when required to do so by federal, state or local law.

Threat To Health Or Safety: I may use and disclose your health information when necessary to prevent a serious threat to your health and safety or the health and safety of another person.

Client Rights

Inspect and Copy:  You can ask to see or get an electronic or paper copy of your medical record or other health information we have about you.  Usually, this includes medical and billing records, but does not include any psychotherapy notes.  If you request copies, we may charge you a reasonable fee to locate and copy your information, and postage if you want the copies mailed to you.

Amendment:  You have the right to request that we amend your health information.

Request Restrictions: You can ask me not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request and we may say “no” if it would affect your care.

Request Confidential Communications: You can ask me to contact you in a specific way. We will agree to all reasonable requests.

Accounting: You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make).  We’ll provide one accounting a year for free but will charge you a reasonable, cost-based fee if you ask for another one within 12 months.

Copy of this Notice: You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically.  We will provide you with a paper copy promptly.

My Responsibilities

  • I am required by law to maintain the privacy and security of your protected health information.
  • I will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • I must follow the duties and privacy practices described in this notice and give you a copy of it.
  • I will not use or share your information other than as described here unless you tell us we can in writing.  If you tell us I can, you may change your mind at any time.  Let me know in writing if you change your mind.
  • I can change the terms of this notice, and the changes will apply to all information we have about you.  The new notice will be available upon request, in the office, and on the website.

Complaints

You can complain if you feel I have violated your rights by contacting me at NowPsychotherapy at 617-863-6018 or email at: info@now-psych.com.

You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights, 200 Independence Avenue, S.W., Washington, D.C. 20201, by calling 1-877-696-6775 or by visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

I will not retaliate against you for filing a complaint.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.